What is a PM?

A PM (preventive maintenance) is an inspection done by a Retail Systems Inc technician to find issues with your system that could turn into bigger problems later. This includes frayed wires, damaged ends of printer connections, dying CPU fans and other hard to spot issues.

A RSI technician will also clean your terminals and printers. They can also straighten up any loose cables or zip-tie cables into a bundle for a professional clean look. 

How long does a PM take?

A routine PM can take anywhere from 1-4 hours depending on the size of your POS setup. It is a good idea to schedule a PM either at night or in the morning.

How do I get a PM at my business?

You can schedule a PM with a Grocery or Hospitality service manager by calling 1-800-849-5642

How much does a PM cost?

If you are on a maintenance contract with RSI a PM is usually included in your contract. Contact us today to see your eligibility.

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